Conflict Resolution Skills
Conflict Resolution SkillsFeaturing Nancy AnshelesOctober 301:30-5:30pmNVBR Office, Williston$89 per person
4 CEUs
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This course is designed to teach REALTORS® the conflict resolution skills needed to build a strong reputation as a real estate agent with the highest ethical standards. The course will address ethical dilemmas commonly faced by today’s real estate agent. Included will be the 5 conflict strategies when dealing with clients; help real estate agents identify their own dominant strategy; apply knowledge of strategies to real life situations with clients and other REALTORS® to find ways to help consumers meet their needs.
Participants will leave with applications to real world situations, ethical duties to clients, tenants/residents, employers, and colleagues. It will help them to resolve conflict efficiently and ethically using the principles of the REALTOR® Code of Ethics.
About Nancy AnshelesAs a catalyst, Nancy Ansheles works with individuals and organizations to stimulate results through facilitation and creative learning programs.
Her 20 years of experience and knowledge in the field of training, organizational development, and business communication enables her to help clients meet their goals. She combines her expertise in program design, group facilitation, coaching, and evaluation to ensure skill development.
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